D-Link 2-Bay Network Attached Storage Enclosure DNS-323 Order Now

Over All Rating Reviews :

I have used the DNS-323 for 6 months with success, but some hassles. I would be rating it a top product except the original device failed after 6 months and persistence is required to get adequate product support. Because of the failure and product support issue, I can only rate is as average.

The device is very easy to set up and use. I only use it as a network RAID backup drive and do not use any of the other features. In that use it performed flawlessly until the failure

After 6 months, the device began shutting itself down and would not stay operating. Tech support told me to send it back and I did so on an exchange basis. The only money I will be out is for shipping, $11.

When I got it back, there were no instructions other than to go through the configuration which formats the drives and thus would have lost my data. I called tech support and they told me initially there is no way to avoid the reformat and data loss. I was persistent in saying that that makes no sense for a backup device! Finally after after lots of consultations, they said to try to remap the drive in Windows Explorer. It worked! I now have all my data and a reconditioned drive. I am just waiting to see how it holds up.

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